Tag Archives: National Mediator Standards

Mediation, a love story

My name is Rebecca Carroll-Bell; I call myself the Everyday Mediator because a lot of what I do, and the tools and techniques I teach, are just as useful in everyday life as in formal mediation and conflict resolution scenarios. I have always been a peace maker. I am always the one to try to […]

Creating a model for “structured peer-based reflection on mediation cases” in practice

  Introduction On 1 July 2015 the revised National Mediator Accreditation System (NMAS) came into effect. The revised NMAS replaced the Practice Standards and the Approval Standards previously in effect, and referred to collectively as the Australian National Mediator Standards (ANMS). One difference between the ANMS and the revised MNAS was the ongoing education and […]

The importance of being impartial

Last week I was struck by a headline stating a mediator had “sided with” a party in a dispute. Of course, it turned out that the mediator in question was actually acting as a Special Magistrate; however, the idea of a partial mediator was unsettling. The National Mediation Accreditation Standards require a mediator to “conduct […]

Experiences of mediation; industrial and workplace negotiations

With the Abbott Coalition Government and Australian Workers’ Union leader Paul Howes using the Australian media to respond to the Fair Work Commission’s Modern Awards Review, industrial and workplace negotiation techniques are once again in the press. In January this year the Victorian branch of the Australian Education Union (AEU) and the state government settled […]

Towards Healing – 5 ways to improve the process for complainants.

The Royal Commission into Institutional Responses to Child Sexual Abuse (“the Commission”) has heard evidence from a man identified only as “DK” who participated in the Catholic Church’s Towards Healing process, together with Patrick Monahan, a solicitor representing Catholic Church Insurances Ltd (CCI) and Michael Salmon, director of the Church’s Professional Standards Office. The Commission […]