Category Trust in Mediation

The importance of being impartial

Last week I was struck by a headline stating a mediator had “sided with” a party in a dispute. Of course, it turned out that the mediator in question was actually acting as a Special Magistrate; however, the idea of a partial mediator was unsettling. The National Mediation Accreditation Standards require a mediator to “conduct […]

Towards Healing – 5 ways to improve the process for complainants.

The Royal Commission into Institutional Responses to Child Sexual Abuse (“the Commission”) has heard evidence from a man identified only as “DK” who participated in the Catholic Church’s Towards Healing process, together with Patrick Monahan, a solicitor representing Catholic Church Insurances Ltd (CCI) and Michael Salmon, director of the Church’s Professional Standards Office. The Commission […]

Fostering trust in mediation

US Secretary of State John Kerry has been dispatched to Jerusalem to mediate the ongoing conflicts between Israel and the Palestinian Authority; but over half the Israelis polled earlier this month do not trust Kerry to act as an impartial mediator (source: FOCUS News Agency). I have written before about the importance of truthfulness in mediation […]